SHIPPING & DELIVERY

minimum shipping cost is $3.50  but it can change according to the weight of your package and the city you want your orders to be delivered to. After completing your shopping, by choosing your city and clicking on 'calculate shipping' button, you can learn the shipping cost for your order. 

 

EASY RETURNS AND CANCELLATION

If your order is not yet sent by cargo, you can cancel your order from ''Order tracking'' section . If your order has  been  sent  already  to you,  but  you want to cancel it,  you can send it back to us within 14 days after you have received the product.

 

TRACKING YOUR ORDER

After your orders are approved, an e-mail including an order tracking number will be send  to you. By using this number, you can track your package.

the time between your order and delivery depends on the address you want your orders to be delivered to. For central districts, deliveries are completed within 3 days (on average) 

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MONEY BACK GUARANTEE

We are applying comprehensive quality control tests on our products. Since we don't have the chance to control each product, you may face with a problem stemming from the supplier. In this case, you can send the product within the allowed  time limits for returns and after necessary controls, you can get a refund or you can exchange your product with another one within stock limits

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PRIVACY POLICY

Protection of your personal information and providing security during your payments are extremely important for us. Durıing membership registration (either via facebook connect or directly entering your information) we will collect information about our members and we will not share or sell this information to third parties for any commercial purpose outside of our field of operation. 

Membership information can be shared for official purposes upon written request. 

 

Payment Security

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Information required to process a payment (i.e. Credit Card Number) is not stored by us. This information is passed to the banks which will process the payment and is done through SSL based 128-bit encryption.